Terms and Conditions for Accommodation Contract

Article 1. Scope of Application
Accommodation contracts (“Accommodation Contracts”) and related agreements to be entered into between this  Facility and the Facility guest (“Guest”) to be accommodated shall be subject to these Terms and Conditions for Accommodation Contract (“Terms and Conditions”). Any particulars not provided for herein shall be governed by laws and regulations and/or generally accepted practices.
2. In the case when the Facility has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the preceding Paragraph, the special contracts shall take precedence over the provisions of these Terms and Conditions.

Article 2. Application for Accommodation Contracts
1. A Guest who intends to make an application for an Accommodation Contract with the Facility shall notify the Facility of the following particulars:
(1) Name of the Guest(s) and contact information;
(2) Date of accommodation and estimated time of arrival;
(3) Accommodation charges (“Accommodation Charges”) (based, in principle, on the Basic Accommodation Charges listed in the Attached table No.1);
(4) Name of applicant and contact information; and
(5) Other particulars deemed necessary by the Facility.
2. In case the Guest requests, during his/her stay, extension of the accommodation beyond the date in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.
3. If there is any change of the content given to the Facility upon Paragraph 1 of this Article, such change needs to be informed to the Facility immediately.

Article 3. Conclusion of Accommodation Contracts, etc.
1. An Accommodation Contract shall be deemed to have been concluded when the Facility has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply where it has been proved that the Facility has not accepted the application.
2. When an Accommodation Contract has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit fixed by the Facility (“Deposit”) within the limits of Basic Accommodation Charges covering the Guest’s entire period of stay (3 days deposit when the period of stay exceeds 3 days) by the date specified by the Facility.
3. The Deposit shall be first used for the total Accommodation Charges to be paid by the Guest, then secondly for the cancellation charges under Article 6 and thirdly for the reparations under Article 17 as applicable, and the remainder, if any, shall be refunded at the time of the payment of the Accommodation Charges as set forth in Article 12.
4. When the Guest has failed to pay the Deposit by the due date specified by the Facility as stipulated in Paragraph 2 of this Article, the Accommodation Contract shall be null and void; provided however, the same shall apply only in the case where the Guest is thus informed by the Facility when the payment due date of the Deposit is specified.

Article 4. Special Contracts Requiring No Accommodation Deposit
1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Facility may enter into a special contract requiring no Deposit after the Accommodation Contract has been concluded.
2. In the case when the Facility has not requested the payment of the Deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the Deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as that the Facility has accepted a special contract prescribed in the preceding Paragraph.

Article 5. Refusal of Accommodation Contracts
1. The Facility may not accept the conclusion of an Accommodation Contract under any of the following cases:
(1) When the application for accommodation does not conform to the provisions of these Terms and Conditions;
(2) When the Facility is fully booked and there is not any vacancy;
(3) When the Guest seeking accommodation is deemed likely to engage in conduct that will contravene the laws or regulations or the public policy and good morals in regard to the accommodation;
(4) When the Guest seeking accommodation has had problems in the past such as a delay in payment to the Facility;
(5) When the Guest seeking accommodation is applicable to any of the following:
① A member or a quasi-member of or a person related to organized crime group, a corporation or other association related to organized crime group, an extreme behavior group, or any antisocial organization (collectively, “Organized Crime Group”);
② A corporation or other association whose business activities are controlled by a member of or an Organized Crime Group, or the member thereof;
③ A corporation, one or more of whose officers is/are a member(s) of an Organized Crime Group, or the member thereof;
④ In the case an Organized Crime Group or the member thereof makes use of a Guest’s own name for the application; or
⑤ When the Facility and/or Facility staff are violently threatened or unreasonably burdened by the Guest;
(6) When the Guest seeking accommodation is under an arrest warrant, arrangement of arrest, prosecution, or conviction for a criminal offense;
(7) When the Guest seeking accommodation causes or is likely to cause assault, injury, compulsion, intimidation, extortion, fraud, gambling action, possession or use of prohibited drugs, or similar actions;
(8) When the Facility determines there are other reasons equivalent to (4) to (7);
(9) When the Guest seeking accommodation is obviously infected with any communicable diseases;
(10) When the Guest seeking accommodation is obviously suffering from mental or physical disorders;
(11) When the Guest seeking accommodation is under aged and not accompanied by adults without written permission from a custodial person;
(12) When the Facility determines that the Guest seeking accommodation has a purpose of transferring the accommodation right to others;
(13) When the Facility is requested to assume an unreasonable burden in regard to accommodation;
(14) When the Facility is unable to provide accommodation due to natural calamities, disfunction of the facilities and/or other unavoidable causes; or
(15) When the Guest seeking accommodation, being in a state of overdrunkenness or intoxication, is likely to disturb other Guests, or is likely to behave in a manner which may cause disturbance to other Guests, the Facility staff or its operation.
2. The notice of refusal pursuant to the preceding paragraph shall be made orally, or by telephone, e-mail or written to the guest or applicant who made the reservation under Article 2. If the notice does not arrive even if contact has made, it can be treated as if it arrived at the point of time when it normally arrived.

Article 6. Right to Cancel Accommodation Contracts by the Guest
1. The Guest is entitled to cancel the Accommodation Contract by so notifying the Facility.
2. In the case when the Guest has cancelled the Accommodation Contract (except in the case when the Facility has requested the payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before the due date), the Guest shall pay cancellation charges to the Facility as listed in the Attached Table No.2. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of the payment of the cancellation charges in case of cancellation by the Guest.
3. When the Guest does not appear by expected time on arrival date without advance notice (10:00 p.m. of the accommodation date if arrival time is not specified), the Facility may regard the Accommodation Contract is cancelled by the Guest.

Article 7. Right to Cancel Accommodation Contracts by the Facility
1. The Facility may cancel the Accommodation Contract under any of the following circumstances:
(1) When the Guest does not comply with the Terms and Conditions and Usage Rules;
(2) When the Guest is deemed likely to engage in conduct and/or have conducted him/herself in a manner that will contravene the laws or regulations or public policy and good morals in regard to the accommodation;
(3) When the Guest misbehaves and the Facility determines the Guest is not suitable for accommodation;
(4) When the Guest fails to pay accommodation or usage fee to the Facility or payment is delayed;
(5) When the Guest provides false information at the conclusion of the Accommodation Contract;
(6) When the Facility determines that the Guest is inappropriate to stay in the Facility due to history of criminal offense or previous administrative disposition;
(7) When the Guest is under an arrest warrant, arrangement of arrest, prosecute or convictions by public authority;
(8) When the Guest is applicable to any of the following:
①　A member or a quasi-member of or a person related to Organized Crime Group;
②　A corporation or other association whose business activities are controlled by a member of or an Organized Crime Group or the member thereof;
③　A corporation, one or more of whose officers is/are a member(s) of an Organized Crime Group or the member thereof;
④　In the case an Organized Crime Group or the member thereof who makes use of the Guest’s own name; or
⑤ When the Facility or Facility staff are violently threatened or unreasonably burdened by the Guest.
(9) When the Guest is equivalent to any of the preceding paragraph, or when the Facility determines that the Guest is related to these Organized Crime Group, or person referred to the preceding paragraph, or organizations that use fraudulent means or threats;
(10) When the Guest requesting accommodation causes or is likely to cause assault, injury, compulsion, intimidation, extortion, fraud, gambling action, possession or use of prohibited drugs, or similar actions;
(11) When the Facility determines there are other reasons equivalent to (4) to (10);
(12) When the Guest is obviously infected with any communicable diseases;
(13) When the Guest is obviously suffering from mental or physical disorders; 
(14) When the Guest is underaged and not accompanied by adults without written permission from a custodial person;
(15) When the Facility is requested to assume an unreasonable burden in regard to accommodation;
(16) When the Facility is unable to provide accommodation due to natural calamities, disfunction of the facilities and/or other unavoidable causes;
(17) When the Guest, being in a state of overdrunkeness or intoxication, is likely to disturb other Guests of the Facility, or behaves in a manner which may cause disturbance to other Guests;
(18) When it is found the Guests smoking on bed in guestrooms, smoking outside of permitted smoking areas, tampering with the firefighting equipment, or prohibiting fire prevention rules prescribed by Hotel, or these violations are determined will likely occur; or
(19) When the accommodation right is transferred, or happens to be transferred by the Guest to others.
2. The notice of cancellation pursuant to the preceding paragraph shall be made orally, or by telephone, e-mail or in writing to the guest or applicant who made the reservation under Article 2. If the notice does not arrive even if contact has made, it can be treated as if it arrived at the point of time when it normally arrives. 
3. In the case the Facility has cancelled the Accommodation Contract in accordance with Paragraph 1 of this Article, the Facility will not charge the Guest for any of the remaining services for the future during the contractual period. 

Article 8. Registration
The Guest shall register the following particulars with the Facility on the first day of accommodation:
(1) Name, age, sex, address and occupation of the Guest(s);
(2) For foreigners without a registered address in Japan, nationality, passport number, port and date of entry into Japan (a copy of the passport shall be taken for confirmation);
(3) Date and estimated time of departure; and
(4) Other particulars deemed necessary by the Facility.
2. In the case when the Guest intends to pay Accommodation Charges prescribed in Article 12 by any means other than Japanese currency, such as coupons accepted by the Facility or credit cards, these credentials shall be shown and the information therein shall be kept by the Facility at the time of the registration prescribed in the preceding Paragraph.

Article 9. Occupancy Hours of Guest Rooms
1. The Guest is entitled to occupy the contracted guest room of the Facility from 3:00 p.m. on the day of arrival to 11:00 a.m. on the day of departure. Provided however, in the case when the Guest is accommodated continuously, the Guest may occupy it all day long, except for the days of arrival and departure.
2. The Facility may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In the case of occupying the room at the Facility beyond time prescribed, extra charges shall be paid according to the extra hours as follows:
(1) Up to three hours: 30% of the Basic Accommodation Charge
(2) Over three hours up to six hours: 50% of the Basic Accommodation Charge
(3) Over six hours: 100% of the Basic Accommodation Charge

Article 10. Observance of the Usage Rules
The Guest shall observe the rules for the usage of the Hotel (“Usage Rules”) established by the Facility, which are posted within the premises of the Facility.

Article 11. Business Hours
The business hours of the main facilities, etc. of the Facility are as follows, and those of other facilities, etc. shall be notified in detail by brochures as provided, notices displayed in each place, the Service Directories in guest rooms and others.
(1) Operating hours for butler services: from check-in to check-out. The entrance may be accessed with a card key provided during the check-in procedure.
  (2) The time set in the preceding paragraph may be changed on occasion if necessary. In that case, such change will be announced in an appropriate manner.

Article 12. Payment of Accommodation Charges
1. The breakdown and method of calculation of the Accommodation Charges, etc. that the Guest shall pay is as listed in the Attached Table No. 1.
2. Accommodation Charges, etc. as stated in the preceding Paragraph shall be paid by Japanese currency or by other means such as traveler’s checks, coupons or credit cards accepted by the Facility at the time of the application for the Accommodation Contract, the departure of the Guest, or upon request by the Facility.
3. Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him/her by the Facility.

Article 13. Liabilities of the Facility
1. The Facility shall compensate the Guest for damage if the Facility has caused such damage to the Guest in the course of fulfillment or by the nonfulfillment of the Accommodation Contract and/or related agreements due to reasons for which the Facility is liable.
2. The Facility is covered by hotel liability insurance in the event of unexpected fire and/or other disasters.

Article 14. Handling When Unable to Provide Contracted Rooms
1. The Facility shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
2. When arrangement of alternative accommodation cannot be made notwithstanding the provisions of the preceding Paragraph, the Facility shall pay the Guest a compensation equivalent to the cancellation charges set forth in the Attached Table No. 2 and such payment shall be deemed to have fulfilled its obligation to compensate for the losses incurred by the Guest. However, when the Facility cannot provide alternative accommodation due to causes for which the Facility is not liable, the Facility shall not compensate the Guest.

Article 15. Handling of Deposited Articles
1. The Facility shall compensate the Guest for damage when loss, breakage or other damage is caused to goods, cash or valuables left with the Facility by the Guest, except in the case when this has occurred due to causes of force majeure. Provided however, for cash and valuables, when the Guest has failed to declare the kind and the amount or value thereof in spite of the Facility’s request, the Facility shall compensate the Guest up to a maximum of 150,000 Japanese yen. 
2. The Facility shall compensate the Guest for damage when loss, breakage or other damage is caused, through intention or negligence on the part of the Facility, to goods, cash or valuables which are brought into the premises of the Facility by the Guest, but are not deposited at the Front Desk. Provided however, for articles of which the kind and value has not been reported in advance by the Guest, the Facility shall compensate the Guest within the limit of 150,000 yen except in case where loss or damage is caused intentionally or by gross negligence on the part of the Facility.

Article 16. Custody of Baggage and/or Belongings of the Guest
1. When the Guest’s baggage is brought into the Facility before his/her arrival, the Facility shall be liable to keep it only in the case when a prior request has been made and has been accepted by the Facility before the arrival of the baggage. The baggage shall be handed over to the Guest in his/her room at the time of check-in.
2. When the Guest’s baggage or belongings is found left at the Facility after his/her check-out, and where there are no specific instructions from the owner or where the ownership of the article cannot be confirmed, the Facility shall keep the article for 90 days including the day it is found, and after this period, the Facility shall pass it over to the nearest police station (Foods, drinks and magazines and the like shall be disposed immediately.). 
3. In order to properly process the left behind baggage or belongings, the Facility shall check the contents if necessary, and return to the owner or comply with the preceding paragraph accordingly depends on the nature of property content. The Guests shall not give any objection to this process.

Article 17. Liability of the Guest
The Guest (inclusive of acts of all persons having connections with the Guest and any undesignated vendors) shall owe a duty of care to the facility by ensuring that the common areas of the buildings and fixtures (including furniture, artwork, among others, but not limited to these) of the Facility are not damaged. Where the Guest (inclusive of acts of all persons having connections with the Guest and any undesignated vendors), either intentionally or negligently, cause damage, impairment, stain, or loss to the Facility, the Guests shall be liable to pay for damages (and inclusive of operating loss where it is determined that operating the Facility is difficult due to such losses) and the actual cost of such objects from..

Article 18. Revision of Terms and Conditions
This Terms and Conditions can be revised from time to time as necessary. When this Terms and Conditions are revised, the Facility shall post the contents of the revised clause and the effective date on the Facility's website or on the premises of the Facility.

Attached Table No. 1
Calculation method for Accommodation Charges (Ref. Paragraph 1 of Article 2. and Paragraph 1 of Article 12.)


	

	
Contents
	
Total amount should be paid by Guest
	
Room Charge
	

1 Basic Accommodation Charge (inclusive of breakfast and drinks in the mini-bar other than alcoholic beverages)

2 Service Charge　（① x 15%)
	
	
Additional charge
	

3 Meals & Drinks and Other Expenses

4 Service Charge (③ x 15%)
	
	
Tax
	
Consumption Tax


Remarks: 
* Tax rates are subject to revisions of the tax laws concerned.


Attached Table No. 2
Cancellation Charges (Ref. Paragraph 2 of Article 6)


	
	
	
	
	
	
	

		

			
Cancellation date
			
No 
Show
			
Accommodation date
			
1 Day 
Prior
			
3 Days 
Prior
			
5 Days 
Prior
			
7 Days 
Prior
			
21 Days 
Prior
		
		

			

			
100%
			
100%
			
100%
			
100%
			
50%
			
30%
			
10%
		
	


Remarks:
1. The percentage signifies the rate of cancellation charge to the Basic Accommodation Charges.
2. When the number of days contracted is shortened, cancellation charge for the first day shall be paid by the Guest regardless of the number of days shortened.