Rates vary depending on the type of accommodation plan (For details, see the reservation page)
Accommodation rates include service charge and consumption tax
Payment Methods
Advanced payment : Payment by credit card at the time of booking
Payment on spot : Payment by credit card or cash upon check-out
Reservation completion deadline
When booking on this website, a window will popup notifying that the reservation has been completed.
*Please note that when prepaying by credit card, the reservation will be completed upon payment.
About Refunds
Due to the nature of this service, we do not allow refunds after your stay.
About Cancellations
21 days prior to check in date: 10%
7 days prior to check in date: 30%
5 days prior to check in date: 50%
3 days prior to check in date: 100%
The day of arrival: 100% / No Show: 100%
For details, please see attached table No.2 “Cancellation Charges”
Contact
TRUNK(HOUSE)
3-1-34, Kagurazaka Shinjuku-ku, Tokyo Japan 162-0825
Mail：hello@trunk-house.com